Where to find your Walmart tracking number
Sign in, open Account > Purchase history and select 'Track shipment' for the order. In the app, follow the same path and scroll to the order. The shipping confirmation email also contains a tracking link.
Carriers that deliver Walmart orders
| Region | Carriers |
|---|---|
| United States | FedEx, UPS, USPS, Walmart's own delivery, Marketplace sellers' chosen carriers |
Common Walmart tracking problems
Tracking not updating
Walmart says to use 'Chat with us' if tracking hasn't updated for two business days, or it's two business days past the estimated delivery date. The order tracker shows new estimated dates, and the page links carrier service alerts for FedEx, USPS and UPS.
Wrong or broken tracking link on Marketplace orders
For third-party sellers, the seller enters the carrier and tracking number. A mismatch (e.g. a UPS number labelled FedEx) breaks the tracking link. Sellers can edit tracking only up to 24 hours or until the first carrier scan.
No movement for days
Walmart's seller guidance treats a Marketplace order as lost in transit when tracking shows no movement for 48 hours and it is more than 48 hours past the carrier's estimated delivery date.
See also: what each tracking status means
Frequently asked questions
How do I track my Walmart order?
Account > Purchase history > Track shipment, or the tracking link in your shipping confirmation email.
When should I contact Walmart about a late package?
If tracking hasn't updated for two business days, or it's two business days past the estimated delivery date.
Which carrier delivers Walmart orders?
It varies. Walmart's delayed-orders page refers to FedEx, USPS and UPS, and Marketplace sellers may use other supported carriers. The carrier appears with the tracking info.