Where to find your Wish tracking number
App: 'Order History' > tap the item > 'View' to see the estimated delivery range and tracking history. Web: 'Order History' > 'Order Details' > 'Item Details'. Tracking is also in the shipping confirmation email.
Common Wish tracking problems
Tracking stalls or has limited detail
Wish only has what the carrier provides; some merchants skip final-mile tracking on standard shipping and some international carriers can't provide detailed tracking.
Delivered but not received / duties
Wish suggests checking for a delivery notice, verifying the address, neighbours and pickup points; customs duties or VAT may need to be paid before delivery completes.
See also: what each tracking status means
Frequently asked questions
How do I track a Wish order?
Open Order History, select the item and tap View (app) or Order Details > Item Details (web).
Why doesn't my Wish tracking show the last mile?
Some merchants don't use final-mile tracking for standard shipping, and some international carriers give limited detail.
How do I contact Wish about a missing package?
In the app: Order History > Item Details > 'Need help with this item?' > Contact Support (Wish Assistant).