Where to find your Mercado Libre (Mercado Livre) tracking number
Sign in, open 'Mis compras' (Brazil: 'Minhas compras') and select the purchase. Shipping details and tracking appear in the shipment detail section ('Detalle de envío' in Chile). When the item ships through Mercado Envíos, tracking is shown inside Mercado Libre. When Correios delivers in Brazil, a Correios tracking code appears in the shipment details.
Open your Mercado Libre (Mercado Livre) orders ↗
Carriers that deliver Mercado Libre (Mercado Livre) orders
| Region | Carriers |
|---|---|
| All countries | Mercado Envíos (Mercado Libre's own logistics network) |
Common Mercado Libre (Mercado Livre) tracking problems
No tracking for 'arrange with seller' shipping
If a listing does not use Mercado Livre shipping, delivery is arranged directly with the seller after purchase, and the platform may show no tracking.
Nobody home at delivery
In Mexico, Mercado Libre says it makes 2 more delivery attempts. If delivery still fails, the purchase is cancelled and refunded.
See also: what each tracking status means
Frequently asked questions
Where do I track a Mercado Libre order?
In 'Mis compras' / 'Minhas compras' in your account or the app. Select the purchase to see the shipment status.
Can I track my Mercado Livre order on the Correios website?
Only if Correios is the carrier. Then a Correios tracking code appears in the shipment details. Mercado Envíos deliveries are tracked inside the app.
What happens if I'm not home when the courier comes?
In Mexico Mercado Libre makes 2 more attempts. If it still can't deliver, it cancels the purchase and refunds you.