What to do
- Look for a card or notice left by the carrier and follow its instructions.
- Reschedule delivery or choose a pickup location online if offered.
- Remove obstacles to access (locked gates, pets) before the next attempt.
- For DHL Express, contact local customer service to rearrange delivery.
How long it usually takes
UPS: up to three attempts on regular delivery days; Canada Post: normally next business day.
When to contact the sender or carrier
Act quickly: after the final attempt, UPS returns undeliverable packages to the sender. DHL lists failed-attempt statuses as needing immediate contact.
How carriers word it
| Wording on the tracking page | Carrier |
|---|---|
| “Delivery Attempt Made / Rescheduled for delivery next business day” | Canada Post |
| “Delivery Attempt Could Not be Completed” | DHL Express |
| “Delivery attempted but no response at Consignee address” | DHL Express |
| “Delivery Attempted - Address Inaccessible” | Royal Mail |
| “Undelivered” | Cainiao |
| “Attempted delivery” | Australia Post |
Check your package
Paste your tracking number to open the latest status on the official carrier website.