Where to find your Takealot tracking number
Use 'Track Order' in your Takealot account (the account menu has Track Order next to My Account and Returns). Delivery updates also arrive by email and SMS.
Carriers that deliver Takealot orders
| Region | Carriers |
|---|---|
| South Africa | Takealot Delivery Team (own fleet), Takealot Pickup Points (incl. Pick n Pay stores) |
Common Takealot tracking problems
Order split into several deliveries
If part of an order ships early, each part gets its own delivery date on the tracking page and its own email. Pickup-point splits each get their own collection QR code and date.
Large items can't go to a pickup point
Takealot's terms exclude large items and liquor from pickup points.
See also: what each tracking status means
Frequently asked questions
How do I track a Takealot order?
Sign in and use 'Track Order' in your account. Takealot also sends email/SMS updates.
Why does my order show two delivery dates?
Takealot split the order. Each part ships separately with its own date and email.
How do I track a return?
Under My Account > Returns. Status updates are also emailed.