Where to find your Etsy tracking number
Website: 'Your account' > 'Purchases and reviews'; the shipping status is to the right of the order. Select 'Track Package' (Etsy-supported carriers) or 'View Receipt' to find the number for other carriers. App: 'You' > 'Purchases'. Guest buyers: 'Track your package' in the shipping confirmation email.
Common Etsy tracking problems
'Pre-transit' for days
Pre-transit means the seller added a tracking number but the carrier hasn't scanned the package yet.
International tracking stops after leaving origin country
Some international shipments don't show tracking after leaving the departing country; tracking should update on arrival in the destination country.
No tracking number
Not all shipping methods include tracking; contact the seller. If past the estimated date and still 'Not Shipped', use 'Help with order'.
See also: what each tracking status means
Frequently asked questions
How do I track my Etsy order?
Go to Your account > Purchases and reviews and select 'Track Package', or 'View Receipt' to find the tracking number.
What does 'Pre-transit' mean on Etsy?
The seller added tracking but the carrier hasn't scanned the package yet.
Why did my international Etsy tracking stop?
Some cross-border shipments don't show tracking after leaving the origin country; it should resume when the parcel reaches your country.
I checked out as a guest. How do I track?
Use 'Track your package' in the shipping confirmation email, or connect the order to an Etsy account with the same email.