About StarTrack
StarTrack is Australia Post's express and business freight brand, carrying B2B parcels and larger items across Australia.
StarTrack tracking number format
| Format | Example |
|---|---|
| Consignment: letters (account prefix) + 8 digits | ABCZ12345678 |
Examples show the format only and are not real shipments.
StarTrack numbers can look like other carriers' numbers, so choose StarTrack in the carrier list before pressing Track.
How to track a StarTrack shipment
- Copy the tracking number from your shipping confirmation.
- Enter it above. StarTrack is already selected in the carrier list.
- Press Track to see the latest status on the official StarTrack site.
Frequently asked questions
Where do I find my StarTrack tracking number?
It is in the shipping confirmation email or SMS from the sender, on your receipt, or printed under the barcode on the shipping label.
My StarTrack number shows "not found". What now?
New numbers often appear in the carrier's system only after the parcel is first scanned, which can take 24-48 hours after the label is created. Check that the number has no extra spaces or missing characters, and try again later.
Is this the official StarTrack website?
No. TrackandTrace.com is an independent tracking directory. We detect the carrier and send you to the official tracking result on startrack.com.au.