What to do
- No action is needed straight away; FedEx says it is working to deliver as soon as possible.
- Check the tracking page for a revised delivery date.
- Enable notifications to be alerted when it goes out for delivery.
- Tell the sender if the delay matters (e.g. time-sensitive goods).
When to contact the sender or carrier
If tracking stops updating and the package is well past its estimated date, contact the carrier; for USPS, file a Missing Mail search once 7 or more days have passed since mailing.
How carriers word it
| Wording on the tracking page | Carrier |
|---|---|
| “In Transit, Arriving Late” | USPS |
| “Running late” | FedEx |
| “Exception (new delivery date shown)” | UPS |
Check your package
Paste your tracking number to open the latest status on the official carrier website.