What to do
- Check the new date or location in the tracking details.
- If USPS reminds you, schedule a redelivery, pick the item up with photo ID, or request return to sender.
- Confirm the date with DHL customer service if needed.
- Be available on the new date if a signature is required.
When to contact the sender or carrier
If you did not request the change and the tracking does not explain why, contact the carrier; USPS returns unclaimed items after the time limit.
How carriers word it
| Wording on the tracking page | Carrier |
|---|---|
| “Redelivery Scheduled” | USPS |
| “Reminder to Schedule Redelivery of your Item” | USPS |
| “Delivery updated” | FedEx |
| “Request received” | Royal Mail |
| “Item Prepared for Redelivery” | Royal Mail |
| “Scheduled for Delivery” | DHL Express |
Check your package
Paste your tracking number to open the latest status on the official carrier website.