What to do
- No action needed if you filed a change of address or redirection.
- If you did not, contact the sender and carrier to confirm the destination.
- Sign up for tracking updates.
How long it usually takes
Royal Mail: redirected items may take a day or two longer.
When to contact the sender or carrier
If an item is forwarded to an address you do not recognise, contact the carrier promptly.
How carriers word it
| Wording on the tracking page | Carrier |
|---|---|
| “Forwarded” | USPS |
| “Forward Processed” | USPS |
| “Redirection in place - item forwarded” | Royal Mail |
| “Transported in bond / Arrived in bond” | Japan Post (international) |
Check your package
Paste your tracking number to open the latest status on the official carrier website.