Tracking status

“Waiting for Carrier to Pick Up”: what this tracking status means

The parcel is with the sender or an intermediate shipping partner and has not yet reached the final carrier. Cainiao says this generally means the carrier has received the message and will pick the item up later. USPS says the 'Shipping Partner ... USPS Awaiting Item' statuses mean USPS does not yet have the package and the partner will transfer it to USPS.

What to do

  1. Contact the shipper with any questions; USPS says it cannot see the package yet.
  2. Sign up for text or email updates so you see when the final carrier receives it.
  3. Expect a delivery date to appear only after the final carrier accepts the package.

When to contact the sender or carrier

If the item stays with the shipping partner for an unusually long time, contact the sender, since the final carrier has no record of physical possession.

How carriers word it

Wording on the tracking pageCarrier
“Waiting for Carrier to Pick Up”Cainiao
“Picked Up by Shipping Partner, USPS Awaiting Item”USPS
“Arrived Shipping Partner Facility, USPS Awaiting Item”USPS
“Departed Shipping Partner Facility, USPS Awaiting Item”USPS
“On its Way to USPS”USPS

Check your package

Paste your tracking number to open the latest status on the official carrier website.

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Sources (2)