What to do
- Contact the shipper with any questions; USPS says it cannot see the package yet.
- Sign up for text or email updates so you see when the final carrier receives it.
- Expect a delivery date to appear only after the final carrier accepts the package.
When to contact the sender or carrier
If the item stays with the shipping partner for an unusually long time, contact the sender, since the final carrier has no record of physical possession.
How carriers word it
| Wording on the tracking page | Carrier |
|---|---|
| “Waiting for Carrier to Pick Up” | Cainiao |
| “Picked Up by Shipping Partner, USPS Awaiting Item” | USPS |
| “Arrived Shipping Partner Facility, USPS Awaiting Item” | USPS |
| “Departed Shipping Partner Facility, USPS Awaiting Item” | USPS |
| “On its Way to USPS” | USPS |
Check your package
Paste your tracking number to open the latest status on the official carrier website.