Where to find your Rakuten Ichiba tracking number
Logged-in buyers: Purchase history at order.my.rakuten.co.jp > click 'Check delivery status' next to the order. In the Rakuten Ichiba app: menu > Purchase history. Guest (non-logged-in) buyers use the order-details lookup page with order number and email.
Frequently asked questions
Where do I check my Rakuten Ichiba delivery status?
Log in and open Purchase history at order.my.rakuten.co.jp. Guests can look up orders with the order number and email address.
Who delivers Rakuten's own logistics parcels?
JP Rakuten Logistics, a Japan Post (50.1%) and Rakuten (49.9%) joint venture launched on 1 July 2021, outsources delivery operations to Japan Post.