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Tracking status

“Your Item Has Been Received by the Carrier”: what this tracking status means

This wording confirms the parcel is now in the carrier's custody. Royal Mail says the item is in its network and tracking will update as it moves; if the service only offers delivery confirmation, the next update will be the delivery. It replaces 'label created' or 'pre-shipment' style statuses.

What to do

  1. No action needed; wait for in-transit and out-for-delivery updates.
  2. Sign up for delivery notifications.
  3. If the service only confirms delivery (e.g. some Royal Mail Signed For items), do not expect intermediate scans.

When to contact the sender or carrier

Only if the expected delivery date passes with no further update; then contact the sender or carrier with the tracking number.

How carriers word it

Wording on the tracking pageCarrier
“We've got it”Royal Mail
“We have your package”FedEx
“USPS in Possession of Item”USPS
“Shipment Received, Package Acceptance Pending”USPS
“Zending is bij PostNL (shipment is at PostNL)”PostNL

Check your package

Paste your tracking number to open the latest status on the official carrier website.

Works with parcel, AWB, container and postal numbers
Paste any tracking number and we detect the carrier automatically.
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