About Cainiao
Cainiao is the logistics arm of Alibaba Group. It ships most AliExpress orders and many other cross-border e-commerce parcels from China.
Cainiao in Singapore
Use this page to track Cainiao shipments sent to, from or within Singapore. Paste the tracking number above and we open the official Cainiao result.
Most tracked by visitors from Singapore
Popular local carriers in Singapore
Cainiao tracking number format
| Format | Example |
|---|---|
| LP + 14-16 digits | LP00123456789012 |
| CNG + digits | CNG1234567890123 |
| AE + country + 10 digits + 2 letters | AEUS1234567890YQ |
Examples show the format only and are not real shipments.
How to track a Cainiao shipment
- Copy the tracking number from your shipping confirmation.
- Paste it above. We recognise Cainiao numbers automatically.
- Press Track to see the latest status on the official Cainiao site.
Frequently asked questions
Where do I find my Cainiao tracking number?
It is in the shipping confirmation email or SMS from the sender, on your receipt, or printed under the barcode on the shipping label.
My Cainiao number shows "not found". What now?
New numbers often appear in the carrier's system only after the parcel is first scanned, which can take 24-48 hours after the label is created. Check that the number has no extra spaces or missing characters, and try again later.
Is this the official Cainiao website?
No. TrackandTrace.com is an independent tracking directory. We detect the carrier and send you to the official tracking result on global.cainiao.com.
Which other carriers deliver parcels in Singapore?
Besides Cainiao, popular carriers in Singapore include J&T Express Singapore, Ninja Van Singapore, Shopee Xpress Singapore (SPX), SingPost (Singapore Post), Janio. You can track all of them with the same search box.