What to do
- Make sure the address is accessible and someone can sign if required.
- Check the tracking page for an estimated delivery window (FedEx and UPS often show one).
- Check your mailbox, porch and parcel lockers later in the day.
How long it usually takes
UPS: residential deliveries typically between 9 a.m. and 7 p.m. (occasionally later); commercial by close of business.
When to contact the sender or carrier
USPS says if the package has not been delivered 1 full postal business day after this scan, submit a service request to your local Post Office using the tracking number.
How carriers word it
| Wording on the tracking page | Carrier |
|---|---|
| “Out for Delivery” | USPS |
| “Out for Delivery” | UPS |
| “Out for delivery” | FedEx |
| “Shipment is Out with Courier for Delivery” | DHL Express |
| “Out for delivery” | Canada Post |
| “Pick Up (item out for delivery or at local facility)” | Cainiao |
Check your package
Paste your tracking number to open the latest status on the official carrier website.