What to do
- No action is needed; FedEx and USPS both say the package is on its way.
- Check the estimated delivery date shown on the tracking page.
- Sign up for notifications rather than refreshing repeatedly.
- Expect gaps between scans on long-distance or international legs.
When to contact the sender or carrier
Contact the carrier or sender if the estimated delivery date has passed with no new scan. For USPS, a Missing Mail search can be filed 7 or more days after the mailing date.
How carriers word it
| Wording on the tracking page | Carrier |
|---|---|
| “In Transit” | USPS |
| “In Transit, Arriving On Time” | USPS |
| “Shipped / On the Way” | UPS |
| “On the way” | FedEx |
| “On its way / In transit” | Royal Mail |
| “In transit” | Canada Post |
| “En route” | EMS (UPU standard event) |
Check your package
Paste your tracking number to open the latest status on the official carrier website.