What to do
- No action needed.
- Expect the next steps to be a local delivery office scan or 'Out for delivery'.
- Make sure someone can receive the parcel if it needs a signature.
When to contact the sender or carrier
If the status has not changed for several business days after arriving at a hub, contact the carrier.
How carriers word it
| Wording on the tracking page | Carrier |
|---|---|
| “Arrived at USPS Facility” | USPS |
| “Arrived at Delivery Facility” | DHL Express |
| “Arrive at Destination” | Cainiao |
| “Shipped / On the Way (scanned at destination hub)” | UPS |
Check your package
Paste your tracking number to open the latest status on the official carrier website.