About DHL eCommerce
DHL eCommerce handles domestic and cross-border e-commerce parcels for online sellers; in the US, the last mile is often delivered by USPS.
DHL eCommerce tracking number format
| Format | Example |
|---|---|
| GM + 18 digits | GM123456789012345678 |
| 6102 + 12 digits (US) | 6102123456789012 |
Examples show the format only and are not real shipments.
How to track a DHL eCommerce shipment
- Copy the tracking number from your shipping confirmation.
- Paste it above. We recognise DHL eCommerce numbers automatically.
- Press Track to see the latest status on the official DHL eCommerce site.
Frequently asked questions
Where do I find my DHL eCommerce tracking number?
It is in the shipping confirmation email or SMS from the sender, on your receipt, or printed under the barcode on the shipping label.
My DHL eCommerce number shows "not found". What now?
New numbers often appear in the carrier's system only after the parcel is first scanned, which can take 24-48 hours after the label is created. Check that the number has no extra spaces or missing characters, and try again later.
Is this the official DHL eCommerce website?
No. TrackandTrace.com is an independent tracking directory. We detect the carrier and send you to the official tracking result on webtrack.dhlglobalmail.com.